Are You Unable to Submit Cases?If you are currently unable to submit your PAS cases via the PAS portal, please be aware that we can receive your case submissions via phone @ 877-411-5531. We are aware of this issue that is continuing to impact some of our users and are working diligently toward a resolution. Deepest apologies for this inconvenience!

Contact Us

For questions or help with using any of the tools available on this workbench, please contact R1 Support using the following methods:

Physician Advisory Services Support


Support:(877) 411-5531


PAS Appeals Support


LOC Fax:(855) 5-PASLOC (855-572-7562)
FLR Fax:(855) 572-7778
PPTP Fax:(855) 572-7562
Appeals Fax:(855) 572-7332